Expanding Theories of HCI: A Case Study in Requirements Engineering for ICT4D

Kristina Pitula, Deborah Dysart-Gale, Thiruvengadam Radhakrishnan


values they reflect, and we argue that HCI practice should expand its scope to consider the cultural aspects of communication. We support our argument with a case study in which we applied such an expanded HCI approach to address incongruence in mental models while designing a prototype database for use in a developing country.


HCI; ICT4D; engineering; developing countries

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