The Making of Survival. Technology, Literacy, and Learning in Two Microenterprises in Mexico City

Abstract

This article presents a portrait of how the owners of two informal microenterprises in a poor urban neighborhood integrate several digital devices into their businesses. We explore how they learned to use diverse technologies, transformed their production processes, and developed new products and services. We contend that while ICTs did not lead to expansion for the businesses, ICTs were vital to staying in business.